The Smart Way to Run Your Store
Welcome to SmartTill POS, a point-of-sale and business management system owned and operated by Code Builders Systems (“we”, “us”, “our”). By creating an account or using SmartTill POS, you agree to these Terms of Use. If you do not agree, you must not use the platform.
By accessing or using SmartTill POS, you confirm that you have read, understood, and agree to be bound by these Terms, as well as any additional policies referenced here (including our Privacy Policy).
You must be at least 18 years old and legally authorised to act on behalf of the business or store you register on SmartTill POS.
When creating an account, you agree to provide accurate and complete information, including:
You are responsible for keeping your login details confidential and for all activity under your account. If you suspect unauthorised access, you must notify us as soon as possible.
You agree that you will not:
We reserve the right to suspend or terminate accounts that violate these Terms or misuse the platform.
SmartTill POS may be offered as a free trial, subscription service or a combination of both. Pricing, trial periods and billing cycles will be communicated on our website or in-app.
We may update pricing from time to time with reasonable notice. Failure to pay applicable fees may result in limited access, suspension or termination of your account.
You retain ownership of the business data you capture in SmartTill POS, including your:
You grant us a limited licence to store, process and back up this data solely for the purpose of providing and improving the SmartTill POS service.
We aim to provide a highly available service but do not guarantee uninterrupted or error-free operation. Downtime may occur due to maintenance, network issues or third-party service failures.
We are not liable for any indirect loss or damages arising from such interruptions.
SmartTill POS is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we are not liable for:
Where liability cannot be excluded, our total aggregate liability will not exceed the amount paid by you for SmartTill POS in the three (3) months immediately prior to the event giving rise to the claim.
You may cancel your SmartTill POS account at any time. We may suspend or terminate your account if:
On termination, your access to the system may be disabled, but we may retain certain records where required by law or for legitimate business purposes (for example, backups for a limited period).
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. By continuing to use SmartTill POS after changes take effect, you accept the revised Terms.
These Terms are governed by the laws of the Republic of South Africa, and any disputes shall be subject to the jurisdiction of the South African courts.
For questions about these Terms or the SmartTill POS service, please contact:
How we protect and use your information
At SmartTill POS, operated by Code Builders Systems (“we”, “us”, “our”), we are committed to protecting your privacy and handling your information in a responsible and transparent way. This Privacy Policy explains how we collect, use, store and protect your information when you use our platform.
We comply with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.
We collect the following categories of information:
We use your information to:
We do not sell your personal or business data to third-party marketers or advertisers.
We process your personal information based on one or more of the following:
We use reasonable technical and organisational measures to protect your information, including:
While we take strong precautions, no system can be guaranteed 100% secure. You are responsible for keeping your password confidential and using secure devices.
We may share your information with trusted service providers who assist us in delivering SmartTill POS, such as:
These providers are required to protect your information and may only process it in accordance with our instructions.
We may also share information when required by law, court order or to protect the rights, property or safety of our users, our systems or others.
Our servers or service providers may be located outside your country. Where data is transferred across borders, we take reasonable steps to ensure that appropriate protections are in place, consistent with POPIA and other applicable laws.
We keep your information only for as long as necessary to provide the SmartTill POS service, meet legal obligations and resolve disputes. When you close your account, we may retain certain records for a limited period where required (for example, backups or transaction logs), after which they are securely deleted or anonymised.
Under POPIA and other data protection laws, you may have the right to:
To exercise these rights, please contact us using the details at the end of this policy.
SmartTill POS may use cookies and similar technologies to:
You can control cookies through your browser settings. However, disabling cookies may affect some features of the platform.
The platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to read their privacy policies separately.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Significant changes may also be communicated via email or in-app notifications. By continuing to use SmartTill POS after changes become effective, you accept the updated policy.
If you have questions about this Privacy Policy, POPIA, or how we handle your information, please contact:
